Returns and Warranty Policy

RETURNS AND WARRANTY POLICY

Thank you for showing interest in the products of Square Off owned and operated by Infivention Technologies Private Limited (hereinafter referred to as Company, We, us or any of its connotations). We provide AI Chess set (hereinafter referred to as the Physical Product or Product) for the purpose of organizing a real-time game with an opponent residing anywhere in the world.

This Returns and Warranty Policy (hereinafter referred to as Policy) applies to all products purchased directly from the Company by the visitors or members (referred to as You, User or any of its connotations)..

1. GENERAL INSTRUCTIONS

We gladly accept returns for the Product under warranty and for issues covered under warranty for the Product purchased from us. We would encourage you to inspect all the elements and confirm that everything is included and that the Product matches to your packing slip. Be sure to save the box and shipping carton in the unlikely event that you'll need it for a return shipment. We will issue a service/exchange as long as the following criteria are met:

 

2. REFUND

This Policy adopts distinct refund methods for two divergent kinds of Products namely; (a) Kickstarter Series and (b) Normal Series. The refund strategies adopted by each Series are explained below:

 

3. WARRANTY

The guidelines laid down by the Company with regards to the warranty are as follows:

You are requested by the Company to replace certain user-installable Products or parts. The warranty Period of replaced part or Product which includes a user-installable part that has been installed under the instruction of the Company presumes the remaining term of the warranty or 90 (ninety) days from the day of replacement or repair. When a Product or part of the Product is exchanged, any replacement item becomes your property and the replaced item becomes Company's property. Parts provided by the Company in fulfillment of its warranty obligation must be used in Products for which warranty service is claimed.

Before you claim for warranty, you are requested to approach online help resources, who shall guide you to solve your Product's glitch. However, if you believe that you have not received an appropriate solution, then the Company itself will assist you in identifying whether the Product has to undergo servicing. When you make telephonic communication with the Company you shall incur the charges that may apply depending on your location.

There are no express warranties other than those listed and described above, and no warranties whether express or implied, including, but not limited to, any implied warranties of merchantability or fitness for a particular purpose and warranties against hidden or latent defects, shall apply after the express warranty period stated above, and no other express warranty or guarantee given by any person, firm or corporation with respect to this product shall be binding on the Company.

Except as provided in this warranty and to the maximum extent permitted by law, the Company is not responsible for loss of revenue or profits, failure to realize savings or other benefits, loss of opportunity, loss of goodwill, loss of reputation, loss of, damage to, compromise or corruption of data, or any other special, incidental or consequential damages caused by the use, misuse or inability to use this product, or any breach of any warranty or condition regardless of the legal theory on which the claim is based, and even if the Company has been advised of the possibility of such damages. Nor shall recovery of any kind against the Company be greater in amount than the purchase price of the Company. Without limiting the foregoing, purchaser assumes all risk and liability for loss, damage or injury to purchaser and purchaser's property and to others and their property arising out of the use, misuse or inability to use this product sold by the Company not caused directly by the gross negligence of the Company. This limited warranty shall not extend to anyone other than the original purchaser of this product, is nontransferable and states your exclusive remedy.

 

4. GOVERNING LAWS

This Returns and Warranty Policy shall be governed by and construed in accordance with the Arbitration and Conciliation Act 1996, the seat of arbitration shall be Mumbai. Subject to this competent Courts of Mumbai shall have exclusive jurisdiction. Notwithstanding the foregoing, Company may seek injunctive or other equitable relief to protect its intellectual property rights in any court of competent jurisdiction.

 

5. HOW TO CONTACT

If you have any questions about this Policy, please contact by email or postal mail to the following address:

Name: Infivention Technologies Private Limited

E-mail id: contact@infivention.com

Website URL: https://squareoffnow.com