Returns and Warranty Policy

RETURNS AND WARRANTY POLICY

Thank you for showing interest in the products of Squareoff owned and operated by Infivention Technologies Private Limited (hereinafter referred to as “Company”, “We”, “us” or any of its connotations). We provide AI Chess set (hereinafter referred to as “the Physical Product” or “Product”) for the purpose of organizing a real-time game with an opponent residing anywhere in the world.

This Returns and Warranty Policy (hereinafter referred to as “Policy”) applies to all products purchased directly from the Company by the visitors or members (referred to as “You”, “User” or any of its connotations).

  1. GENERAL INSTRUCTIONS

We gladly accept returns for the Product under warranty and for issues covered under warranty for the Product purchased from us. We would encourage you to inspect all the elements and confirm that everything is included and that the Product matches to your packing slip. Be sure to save the box and shipping carton in the unlikely event that you'll need it for a return shipment.

We will issue a service/exchange as long as the following criteria are met:

  1. REFUND

This Policy adopts distinct refund methods for two divergent kinds of Products namely; (a) Kickstarter Series and (b) Normal Series. The refund strategies adopted by each Series are explained below:

 

  1. Normal Series

All Products must be packed in the original, unopened and unmarked packaging including any accessories, manuals, documentation, and registration that shipped with the Product. You are responsible for risk of loss or damage to the Product while in transit to the Company. The time to credit your account may vary, depending on processing time.

 

  1. Kickstarter and indigogo Series

Only purchases from kickstarter.com and indiegogo.com shall be included in this category.

 

  1. WARRANTY

The guidelines laid down by the Company with regards to warranty are as follows:

There are no express warranties other than those listed and described above, and no warranties whether express or implied, including, but not limited to, any implied warranties of merchantability or fitness for a particular purpose and warranties against hidden or latent defects, shall apply after the express warranty period stated above, and no other express warranty or guarantee given by any person, firm or corporation with respect to this product shall be binding on the Company.

Except as provided in this warranty and to the maximum extent permitted by law, the Company is not responsible for loss of revenue or profits, failure to realize savings or other benefits, loss of opportunity, loss of goodwill, loss of reputation, loss of, damage to, compromise or corruption of data, or any other special, incidental or consequential damages caused by the use, misuse or inability to use this product, or any breach of any warranty or condition regardless of the legal theory on which the claim is based, and even if the Company has been advised of the possibility of such damages. Nor shall recovery of any kind against the Company be greater in amount than the purchase price of the Company. Without limiting the foregoing, purchaser assumes all risk and liability for loss, damage or injury to purchaser and purchaser’s property and to others and their property arising out of the use, misuse or inability to use this product sold by the Company not caused directly by the gross negligence of the Company. This limited warranty shall not extend to anyone other than the original purchaser of this product, is nontransferable and states your exclusive remedy.

  1. GOVERNING LAWS

This Returns and Warranty Policy shall be governed by and construed in accordance with the Arbitration and Conciliation Act 1996, the seat of arbitration shall be Mumbai. Subject to this competent Courts of Mumbai shall have exclusive jurisdiction. Notwithstanding the foregoing, Company may seek injunctive or other equitable relief to protect its intellectual property rights in any court of competent jurisdiction.

 

  1. HOW TO CONTACT

If you have any questions about this Privacy Policy, please contact by email or postal mail to the following address:

Name: Infivention Technologies Private Limited

E-mail id: contact@infivention.com

Website URL: http://squareoffnow.com