Hi, yesterday i installed the new firmware, the board started to make a rattling very strange sound. Now it is not working any more, just does not move the pieces. Is it possible to reset the firmware or do some factory reset? thanks.
dfirka Hi, kindly drop us a message via the in-app chat support. Our team will assist you. 🙂
Yes i did but no answer . It shows “We are away now” all the time 😆
dfirka Hi there! We have replied to your details. Kindly request you to please share the email address used while logging on to the Square Off app. Also, request you to please share a video with us right from starting the board and playing a game, so that we understand the issue better and can assist accordingly.
