Welcome to the Square Off community! We are excited to have you on this platform. Here are some basic FAQs to help you get started.
What is this forum for?
This community forum is a common place for Square Off supporters and other chess enthusiasts to discuss common topics, connect with each other, share ideas and even submit feature requests for our boards.
How do I register or sign-in?
Once you are on the platform, you can click sign-up or login link on the top right corner. Just fill in the requested details and you can get started.
Do I need to register to use the forum?
We recommend you register to get the maximum advantage of the forum. Registration will allow you to post, comment, vote, and more! However, if you do not wish to register, you can always browse and read the posts.
How do I post?
You can click the ‘Start a Discussion’ button on the left menu panel which can be found on the Community Forum homepage, within a topic page, or a post page.
What if I need to get in touch with the Square Off team?
If you need to get in touch with us, you can write to us at firstname.lastname@example.org. Please note that it generally takes us 24-28 hours to respond Monday to Friday, excluding holidays.
How do I add tags & which ones to use?
You can add tags while posting a discussion and you can select up to 4 relevant tags and two subtags.
The tags and their purpose are as follows –
💬 General – Your post does not fit in the following tags? No problem, use ‘General’ tag.
♟️ Chess – From discussing recent happenings in the chess world to analysing biggest games - this is the tag for all things chess.
📱 App – Wondering how to navigate through the Square Off application or got some comment about it? Share using this tag.
🚀 Getting Started – Got questions and comments regarding getting started with this forum? Use this tag!
🔲 Square Off Board – How do I unlock the board? Does my board have this functionality? If your questions are similar, this is the tag to use.
👥 Beta User – We are soon starting a beta user program - come be an integral part of our development. All queries about that are tagged here.
👍🏻 Feedback – Have feedback for an existing feature or for a new one, this is the tag to use.
🤝 Support – Looking for support for one of your concerns? Tag your post and we will get back to you.
💵 Crowdfunding – Are you a backer of our running crowdfunding campaigns on Indiegogo and Kickstarter, or considering to be one? Post your queries and comments using this tag.
In case you still have any questions, you can write to us on email@example.com. 📧