Hey luke_wood55, We are sorry to hear that you are facing issues with the board.
We request you to kindly contact us via the In-App chat so that we can check the error logs of the installed app.
Steps to contact In-App chat:
1) Open the Square Off App.
2) Click on the Profile Icon on the top left corner of the app.
3) Click on Support.
4) Write about the issue you are facing and our team will respond to your query within 24 hours.
Thank you 🙂